After Sales Service

KaiaSparksDesigns do not provide warranty for products, however, if you believe you are facing manufacturing defects, please contact us, we will discuss on possible solutions.

Stretching of chains and bracelets is not considered a manufacturing defect.  Do not expose your products to harsh chemicals or environments. Silver pieces are given detail by oxidation. Exposure to harsh chemicals or environments can alter the appearance of your product. These types of chemicals include, but are not limited to, liquid silver polish, pools, hot tubs, and spas.

General wear and tear, misuse, and tarnishing are not being considered as defects.

Customer service contact: [email protected]


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