PRODUCT USE AND CARE

KaiaSparksDesigns offers an exciting and fascinating collection of jewellery that opens up countless design opportunities. You can combine pieces from our assortment to create unique looks that expresses your personal style and unforgettable moments. Each piece is hand-finished in sterling silver, 14K, and 18K gold with superior Vintage design. Because genuine jewellery is kept for many years, the precious metals, gemstones need maintenance and care.

PROTECTING YOUR JEWELLERY
We recommend that customers remove jewellery before going to bed or participating in physical activity. Remember that jewellery must not be exposed to chlorine or salt water, as this will dull the appearance.  Depends on the characteristic of different kinds of gemstone all over the world, the maintainance method varies.  Lighting, temperature, or moisture condition may affect the appearance of the gemstones.

CLEANING YOUR JEWELLERY
To clean your jewellery, pour a small quantity of mild soap into some lukewarm water and use a small, soft toothbrush. Toothbrushes are ideal for cleaning jewellery with patterns, which can otherwise be difficult to clean. If the dirt is hard to remove, soak the jewellery in clean water. 

A silver-polishing cloth (or tissue paper) combine with toothpaste is a great tool to make your silver jewellery shine again if the pieces have become dull. However, it will not remove scratches.

STORING YOUR JEWELLERY
Usually, jewellery should be stored away from natural sunlight and heat, in a protective (lined) jewellery box or a tarnish-resistant pouch.

Please note that our gift boxes are not made for long-term storage as they are not airtight and tarnishing will occur over time.

ANNUAL SERVICE
Gold and silver are soft metals and become worn with use. This is true for all genuine jewellery. Depending on the degree of use, it is recommended that your jewellery be inspected at least once a year by a goldsmith. In particular, it is important that clasps, mounts, and soldering are checked.

OXIDATION
Oxidation disappears with time. How quickly depends on how the jewellery is treated. Things which can cause the oxidation to fade include: perspiration, chlorine, perfumes, cleaning agents, and silver polish. Oxidation that fades is considered normal wear and tear and is not a defect. We do not recommend using silver polishing liquid. Oxidized (dark) jewellery does not benefit from being dipped in silver polishing liquid, as it destroys the oxidation.